What are the differences between a Personal Assistant, Virtual Assistant and a Personal Concierge? Why Should I Hire One?

Personal Assistant:

Historically a personal assistant is a salaried employee who works with their boss in business tasks and projects and maybe will assist in their boss’ personal tasks.  He/she provides support in administrative duties, scheduling appointments, project management, run errands and make travel arrangements.  It’s what used to be called a secretary…now called a Personal Assistant.  The main difference is that a Personal Assistant works for one person, in-person and is a salaried employee.


Virtual Assistant:

The Virtual Assistant is a fairly new and trend-setting business/personal services model.  With the computer, internet age, VA’s are able to work remotely from anywhere as long as they have an internet and phone connection.  Hiring a VA allows clients to delegate work, personal projects or tasks that they don’t have time to do or simply don’t want to do, saving the client time, energy and money.



Some of the projects and tasks they can handle are:

  • Administrative, i.e. phone calls/messages, calendar and email management
  • Travel plans and arrangements
  • Maintain blogs, email newsletters and social media
  • Write and distribute business/personal communications
  • Word documents and Excel spreadsheets
  • Create presentations
  • Research

Hire a VA to work for only a set number of hours or on a consistent weekly or monthly basis.  Choose a VA with the skills and knowledge that will get your projects completed.  Some VA’s have specific skills such as administrative and some are web savvy then some can do a wide variety of all areas.  The Virtual Assistant is not an employee so you can cancel the service when your project is complete or you no longer need their service.  Read your contract/agreement for cancellation terms.

Personal Concierge:

The similarities between the Virtual Assistant and Personal Concierge business/personal services business models are pretty equal in tasks and services that they perform.  The one key difference as you can see is that one is virtual; the other is in-person.  The Personal Concierge can also take on more projects and give personal attention to what the client needs, specifically if they are doing household management or running errands.  They can be on-site when the client needs them.   Hire a Personal Concierge when your projects and tasks need someone to handle them when you are not able to physically be there.  Or, like a VA, you want to save your time, energy and money for things that you’d rather be doing.

Call Mary today at 206-466-8890, or see contact page to submit your contact information and any questions for follow up.

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